Privacybeleid

Privacy Policy

Last Updated: February 17, 2025


Welcome to Big Shots (“Site”, “we”, “us”, or “our”). This Privacy Policy explains how Big Shots collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase at xsf8tn-jc.myshopify.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of our Services—whether you are a customer, a website visitor, or any other person whose information we have collected in accordance with this Privacy Policy.


Please read this Privacy Policy carefully.

Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we update the Privacy Policy, we will post the revised version on the Site, update the “Last Updated” date above, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information


To provide our Services, we collect personal information about you from various sources, as detailed below. The information we collect depends on your interactions with us. In addition to the specific uses described below, we may use the information we collect to communicate with you, deliver or improve our Services, comply with legal obligations, enforce our Terms, and protect our rights and those of our users and others.

Categories of Personal Information We Collect


Information You Provide Directly to Us


When you interact with our Services, you may provide us with personal information such as:

Contact Details: Your name, address, telephone number, and email address.

Order Details: Your billing and shipping address, payment confirmation, email address, and telephone number when placing an order.

Account Information: Username, password, security questions, and other information used for securing your account.

Customer Support Information: Any information you provide when contacting us for support, including messages sent via the Services.


Some features of the Services may require you to provide certain information. While you may choose not to provide such information, doing so might limit your ability to access or use those features.


Information We Collect Automatically


We may also automatically collect certain information about your interactions with the Services (“Usage Data”). This can include data collected via cookies, pixels, and similar technologies. Usage Data may include details about your device, browser, network information, IP address, and information regarding your activity on the Site.


Information from Third Parties


We may receive information about you from third parties, including:

Service Providers: Such as Shopify, which supports our Site and Services.

Payment Processors: Who collect payment-related information (e.g., bank account, credit or debit card details, billing address) to process your transactions.

Online Tracking Technologies: When you visit our Site, open emails from us, or interact with our advertisements, we or our partners may automatically collect certain information using tracking technologies like pixels, web beacons, SDKs, third-party libraries, and cookies.


All third-party data is processed in accordance with this Privacy Policy.

How We Use Your Personal Information


We use your personal information to:

Deliver Products and Services: Process payments, fulfill orders, manage your account, coordinate shipping, and facilitate returns or exchanges. We may also use your information to enhance your shopping experience by integrating with other Shopify services.

Marketing and Advertising: Send promotional communications via email, SMS, or post, and show you tailored advertisements. For residents of the EEA, the legal basis for these activities is our legitimate interest in selling our products.

Security and Fraud Prevention: Detect, investigate, and take action against fraudulent, illegal, or malicious activities. You are responsible for keeping your account credentials secure. If you suspect unauthorized use, please contact us immediately.

Communication and Service Improvement: Provide customer support, communicate important account or order information, and improve our Services.

Cookies


Like many websites, we use cookies on our Site. Specific details regarding the cookies we use (in relation to our Shopify store) are available at Shopify’s Cookie Policy. We use cookies to support and improve our Site, remember your preferences, and analyze user interactions. Third parties may also use cookies on our Site to deliver better services, products, and advertising.


Most browsers accept cookies by default. However, you can configure your browser settings to delete or refuse cookies. Please note that blocking cookies may affect the functionality and overall user experience of the Services. Blocking cookies does not completely prevent the collection of information by third parties, such as our advertising partners.


Our Site also recognizes the Global Privacy Control (GPC) signal. If you signal via GPC that you wish to opt-out of the sharing/targeted advertising of your data, we will treat such a signal as a valid request to opt-out for that browser or device. For more details, please visit Global Privacy Control.

How We Share Your Personal Information


Under certain circumstances, we may disclose your personal information to third parties for contractual performance, legitimate purposes, or as otherwise permitted by law. This may include:

Service Providers: Such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping partners.

Business and Marketing Partners: Who may use your information according to their own privacy policies.

Authorized Third Parties: With your consent, for purposes such as delivering products or enabling social media or login integrations.

Affiliates and Corporate Group: In order to operate our business successfully.

Business Transactions: Such as mergers or bankruptcies, or to comply with legal obligations (e.g., subpoenas, search warrants) and to protect our rights or those of our users.


In the past 12 months, we have disclosed personal data and sensitive information to the following categories of recipients:

Category of Personal Data

Categories of Recipients

Identification details (e.g., basic contact and order/account information)

Service providers, business and marketing partners, affiliates

Commercial information (e.g., purchase and shopping data, customer support interactions)

Service providers, business and marketing partners

Internet or other similar network activity (e.g., usage data)

Service providers, business and marketing partners

Geolocation data (e.g., location determined by IP address or other technical measures)

Service providers, business and marketing partners

We do not share sensitive personal information without your consent or for purposes of profiling.


With your consent, we may share the following personal data for advertising and marketing activities:

Categories of Personal Data

Categories of Recipients

Identification data (e.g., name, email, telephone number)

Business and marketing partners

Commercial information (e.g., details about purchased products or services)

Business and marketing partners

Usage data

Business and marketing partners

Third-Party Websites and Links


Our Site may contain links to third-party websites or online platforms. When you follow a link to a site not managed by us, please review the privacy and security policies of that site. We are not responsible for the privacy practices, content, or accuracy of any third-party sites. Information you provide on public or semi-public areas, including social networks, may be visible to others and subject to their policies.

Children’s Data


Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us using the details below to request deletion of such information. As of the effective date of this Privacy Policy, we are not aware of collecting personal data from individuals under the age of 16.

Data Security and Retention


While we strive to protect your personal information using commercially reasonable security measures, no security system is impenetrable. We cannot guarantee the absolute security of data transmitted over the internet. You are advised not to share sensitive information through unprotected channels.


We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights


Depending on your location, you may have the following rights regarding your personal data:

Right of Access: Request access to the personal data we hold about you, including details on how we use and share your information.

Right to Erasure: Request that we delete your personal data.

Right to Correction: Request correction of any inaccurate personal data.

Right to Data Portability: Under certain circumstances, request a copy of your personal data in a structured, commonly used, and machine-readable format, and request its transfer to another party.

Right to Opt-Out: Request that we do not sell, share, or process your personal data for targeted advertising purposes, as defined under applicable privacy laws. If you visit our Site with the Global Privacy Control opt-out signal enabled, we will treat this as your request to opt-out.

Right to Restrict Processing: Request that we limit the processing of your personal data.

Right to Withdraw Consent: If your data processing is based on your consent, you may withdraw that consent at any time.

Right to Appeal: If we refuse to process your request, you may have the right to appeal our decision.

Manage Communication Preferences: You can opt-out of promotional emails at any time using the unsubscribe link in our emails; however, non-promotional emails (e.g., related to your account or orders) may still be sent.


To exercise these rights, please follow the instructions provided on our Site or contact us using the information below. We may require additional information to verify your identity before processing your request.

Complaints


If you have any complaints regarding how we process your personal data, please contact us using the details below. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority. For residents of the EEA, a list of supervisory authorities is available online.

International Users


Please note that your personal data may be transferred, stored, and processed outside your country of residence. Your data may be handled by our staff, external service providers, and partners located in different countries. When transferring your personal data outside of Europe, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent arrangements approved by the relevant authority, unless your data is transferred to a country that has been determined to provide an adequate level of protection.

Contact


If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Email: info@bigshotsamsterdam.com

Address: Nieuwezijds Voorburgwal 89, Amsterdam, 1012 RE, NL


In accordance with applicable data protection laws, unless expressly stated otherwise, Big Shots is the data controller for your personal information.

Thank you for choosing Big Shots. We are committed to protecting your privacy and providing a secure online experience.